Too often, businesses are forgetting that customer experience is just as important as what goes on behind the scenes. If your customers aren’t getting the experience that is outlined in your brand promise, it can be extremely tarnishing to your reputation.
Over the years we’ve assisted a lot of organisations with bids, tenders and proposals. We’re proud to say we have assisted clients prepare proposals that have been awarded a total of more than $100 million worth of work. Not every proposal is a winner, not every bid is a winner but there is some things we have noticed that increase the strike rate or increase the chance of success and we want to share these with you.
Funny enough, in today's digital world, printed documents can help you stand out from your competition. The thought you put into the development of these documents says a lot about your business.
It's been a crazy few weeks in business. COVID19 has presented us with some real challenges.
I promise I won't try to give any health advice - I will leave that to the health professionals. However, I've spoken with some pretty amazing business owners this week who are being responsive to their client base and not just looking to survive this crazy time, but thrive thereafter.
Sometimes old school signwriting is simply the best way to create a sign.
These days, it's becoming more and more popular to use full colour digital signage, full color graphics or illuminated 3D signage, but every now and again - for the right application, old school signwriting is the best approach.
I hope there is some fist pumping going on at your office this week! As the calendar clicks over to July 1 and the profit and loss statement clicks over to a fresh zero balance, I hope you have reason to celebrate.
End of financial year is a big focus in business, often mixed in with messages of last minute sales, purchases and payments to ensure your tax is legally minimised, last ditch efforts to get the team across the line and hit targets you set yourself over 12 months ago.