Too often, businesses are forgetting that customer experience is just as important as what goes on behind the scenes. If your customers aren’t getting the experience that is outlined in your brand promise, it can be extremely tarnishing to your reputation.
The next lot of small business grants from the Department of Employment, Small Business and Training is opening soon. Grants of up to $15K are on offer for businesses that turnover between $300K - $600K per year.
As we gear up to complete quarter 3, I'm reminded of how exciting quarter 4 always is. Are you ready for the last quarter of this financial year?
When facilitating strategic planning sessions, there are a number of tools we find effective.
We're often asked what makes a good website? The short answer is an effective one. The long answer is effective means different things to different people. What might be an effective website for a jewellery business is different to an effective website for a civil construction company.
I recently read Big Little Business, Jayne Arlett’s new book, which was simply fabulous. Jayne very clearly has mapped out challenges and solutions that small business owners often face.
There is literally only 5 months to go until end of financial year. Wow! This is the perfect time of year to take a some time out and re-focus to ensure these next 5 months are invested wisely.
As business leaders blogging is one of the single most powerful tools we have in out toolkit. I know that sounds a bit of a big statement - but it's true. Here's why:
There are still funds available for regional Queensland business! Don't miss out.